Before returning a product, you must communicate with our Tek Support team. Tek Support will issue you a service order number and guide you through the process.
To start the return process, please contact our Tek Support team via email at email@example.com or by phone at 1 866 883 5411 Monday through Friday, 8:00AM to 5:00PM Central Standard Time. The Tek Support team will verify whether or not your product can be returned and, if so, issue you a service order number and then send you the appropriate Return Material Authorization (RMA) form.
You may also submit your RMA request online via our RMA Request Form.